The Internet Dial Tone Auto-Attendant can automatically receive new callers and direct them to the appropriate extensions without any intervention from a live receptionist. The Auto-Attendant can even be programmed to greet callers differently based on the time of day in which the call is received.

This feature allows you to effortlessly handle incoming calls while you are already on the phone. Press a button to switch between callers, or simply let the new call go straight to voicemail.

For every call that you receive, your Internet Dial Tone phone will display the name and number of the caller, as well as the date and time of the call. This allows you to see who called while you were away, even if they didn't leave voicemail messages!

Call Transfer allows you to redirect any phone call to any other number in the United States. You can transfer calls to another extension on the other side of the office, or to a phone on the other side of the country! What if you are on an important call but need to leave the office? Simply redirect the call from your office phone to your cell phone and keep talking!

Expecting an important call but can't wait in the office all day? Simply re-route calls from your office phone to your cell. Call Forwarding allows you to redirect all phone calls from one line to another.

Activate this feature on your phone and all your calls will be routed directly to your voicemail. If you haven't set up voicemail yet, the caller will receive a message stating that you are not taking calls at this time.

This feature gives you additional control over how incoming calls are received at the office. When a certain number is dialed, you can set multiple phones to ring simultaneously. The first person to answer the phone takes the call. This is an excellent solution for call centers.

Internet Dial Tone service allows you to route a call to multiple locations at once. For example, when your phone at the office rings, you can set your home phone and your cell to also ring. Once the call is answered at one location, the other phones stop ringing. Never miss an important call again!

You may set up different greeting options for different situations. When you are on the phone, the message may state, "I am on the phone and unable to take your call at this time." If you are out for lunch, the message may state, "I am away from the office. Please leave a message."

Left the office and forgot to change your voicemail message for the weekend? Use your cell phone to call the office number and record a new message.

Customers can leave you messages when you are unavailable to take their calls.

When a caller leaves you a voicemail, Internet Dial Tone sends you an email with the actual message stored as a .WAV attachment. You can save the file and listen to the message at any time! This solution is far more efficient and professional than a standard answering machine.

Faxes that you receive are sent to your email account as an attachment. Save these faxes to your desktop or print copies as needed.

There's no need to type in the complete phone number of an office colleague. Just dial the extension and Internet Dial Tone will patch you through.

Internet Dial Tone allows you to listen to your voicemails even when you are away from the office. For example, you can use your cell to call the office phone, then enter your password and listen to your messages!

Do you call the same number several times over the course of a day? Speed Dial lets you call any number at the press of a button!

Instantly create a conference call by including another person to your current phone conversation. Once the first person is on the line, just dial the second number and you will all be connected to the same call.

You are no longer limited to assigning extensions to office phones. Give your cell or home numbers extensions to make them appear as if they are part of the main office!

This feature allows your Internet Dial Tone phone to function the same way regardless of whether you are plugged in at the office, at home, or at your local coffee shop. Anywhere you find a connection to the internet, you have a connection to our service!

Manage your own account through an intuitive web-portal. With just a few clicks of the mouse, you can add lines, create ring groups, alter the auto-attendant, etc. The web-portal allows for quick-response account management that minimizes downtime and increases business productivity.

DID allows you to add additional numbers to your plan that are assigned directly to voicemail inboxes or extensions. Customers may now contact you or your voicemail directly rather than having to go through the auto-attendant.

Any or all of your Internet Dial Tone phones can be given access to E911 in order to call for emergency services in the event of a crime or disaster.

Internet Dial Tone gives you the ability to record every single phone call made to or from your business! Monitor phone calls for quality assurance. Replay messages in order to train new employees. Confirm orders where the caller was difficult to understand. The possibilities are endless!

Faxing has never been easier with Internet Dial Tone! For only $10 a month, you can turn any email into a fax by replacing a recipient's email address with his or her fax number and attaching the document you need to send. This safe and automated feature gives you the flexibility to send a fax to one or more recipients, fax almost any kind of attachable file, and perhaps most importantly, allows you to avoid the unnecessary cost of purchasing a dedicated phone line just to send and receive faxes. It's time to throw that old fax machine away! You're already talking over the internet, why not fax as well?

Refer to FaxQuickReference.pdf for a walkthrough on how to turn emails into faxes with Internet Dial Tone.